Role: Site Service Technician
We are seeking a skilled and knowledgeable General Carpenter/Warranty Service Technician to join our team. In this role, you will be responsible for attending to various warranty service requests in new homes, primarily focusing on carpentry-related repairs and maintenance. The ideal candidate will have a strong background in carpentry and general construction, excellent problem-solving skills, and the ability to deliver high-quality work within established timelines.
- Respond promptly and professionally to warranty service requests in new homes, primarily related to carpentry work.
- Identify building materials, tools, machinery and supplies required for the job and ensure timely distribution to the appropriate location(s) to avoid project delays and unnecessary trips.
- Conduct thorough assessments of warranty service issues and determine the most appropriate course of action.
- Perform various carpentry repairs and installations as required.
- Communicate effectively with homeowners while on-site, addressing any concerns and providing explanations regarding repairs and maintenance work.
- Ensure that all warranty service work is completed to the highest quality standards.
- Maintain accurate records of service calls, work performed, and materials used.
- Stay updated on industry trends and advancements to enhance knowledge and skills.
- High school diploma or equivalent.
- Proven experience in carpentry and general construction, preferably in a residential setting.
- Proficiency in using carpentry tools and equipment.
- Strong attention to detail and ability to follow specific instructions and guidelines.
- Excellent problem-solving abilities and a proactive approach to addressing issues.
- Strong interpersonal and communication skills, with the ability to interact effectively with homeowners and team members.
- Valid driver's license and a reliable mode of transportation.
- Flexibility to work both independently and as part of a team.
- Ability to prioritize tasks and work efficiently to meet deadlines.
- Physical stamina and a willingness to work in various weather conditions and tight spaces.
- Knowledge of applicable safety regulations and procedures.
If you are a motivated and skilled carpenter with a passion for delivering exceptional customer service, we would love to hear from you. Join our team and contribute to the efficiency and satisfaction of homeowners by ensuring their warranty service requests are resolved to the highest standards.